Support

If you are having issues accessing or using teams and class notebook, please watch the videos below. 

If you are still having issues, please contact us at help@coppice.bham.sch.uk with the pupils full name and class, and a brief description of the issue you are having. We will get back to as soon as we can. 

FAQ

Q: Why cannot I not access any work on my Phone or tablet.

A: Make sure that you have the latest updates. Also it is a lot easer to access work if you down load the Teams and the One Note App.

Q: I am clicking on the assignments but nothing is happening.

A: You may have to wait up to 2 mins for it to open. Also make sure that you have the latest updates

 

How to access our online learning through Teams

 

How to access Teams on an iPad, tablet or phone

 

How to use multiple Teams accounts and reset OneNote